Listening and its enemies | Avi Kluger | TEDxLaçador

Avi mostra a importância da escuta e seus benefícios em todas as áreas e mostra os seus inimigos. Encerra falando que seu sonho é de que todas as crianças tenham aulas de escuta na escola.

Avi is the first born of parents who both survived the Holocaust. Today he is a professor of Organizational Behavior at the Jerusalem School of Business Administration at the Hebrew University of Jerusalem, in Israel. In his research, Prof. Kluger has demonstrated that feedback, even positive feedback, can be detrimental to performance. This research (with Angelo DeNisi) was recognized in 1996 as the Outstanding Paper in Organizational Behavior by the Academy of Management, and received the first William A. Owens Scholarly Achievement Award for the best publication (1996) by the Society for Industrial and Organizational Psychology. Further, this research (with Dina Van-Dijk) He has developed several listening tools including "Feedforward" (with Dina Nir), and now pursues questions about effective listening both academically and as a trainer, teaching people from diverse cultures to listen to one another.

This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx